Keynotes -Handcuffs to Handshakes:
Lessons from 30 years of handling humans.
Being posted in West London fresh out of the police academy and told to ‘keep the peace’ was rather like being asked to stand in front of a fully charged fire hose with an umbrella and told to stay dry……..you quickly learn that its hard but not impossible!
That is what Phil Eastwood found when he arrived into the racial hotbed of Portobello Road and Notting Hill – then a far cry from the opening scenes of Hugh Grant’s box office hit of the same name made 20 years later.
This fascinating keynote address takes the audience on a roller coaster ride from the harsh reality of the violent Brixton Riots to the madness of the Miner’s Strike and the weekly battles on the soccer terraces…….teaching Phil the difference between honey or vinegar in communication!
Fast forward to today and he finds himself having policed in British Columbia for 23 years.
“The lessons are daily when it comes to working with people but building a relationship must be central in your dealings with them if you want to get along,” Phil asserts.
The audience will laugh and learn but more than anything they will leave this keynote with a better sense of their ability to effectively communicate with people; respectfully, clearly and appropriately.
Join us for a journey with an articulate and engaging speaker that you won’t forget!