Two Ways To Improve
Begin with defining and communicating what is acceptable and what is intolerable.
Make Civil Behavior Company Policy
Organizations have the responsibility to develop a code of conduct that encourages civil behavior among all of their employees. Lack of civility in any workplace should always be prevented and never tolerated. Do your part to ensure your workplace is a respectable and cordial environment for your employees to thrive in by making sure everyone is aware of what will not be tolerated.
Be clear about civility
Employees need to know exactly what you mean by civility. Clearly defined expectations of what civil behavior looks like in your organization is an essential component in ensuring your workforce strives to achieve and maintain optimal cordial relations with each other. So be as clear as possible. You don’t want to leave any room for misinterpretation.